Business Inbound

A Permanent Contact Number for all your Inbound Calls, Wherever, Whenever

  • One number Australia wide
  • Route calls according to where they come from
  • Route calls according to the time of day
  • Receive calls on landlines
  • Receive calls on mobiles
  • Hassle free relocation - no reprinting stationery
  • Emergency diversion - quickly and easily reroute your calls should your phone lines have a fault

Promote just one number Australia wide.

Your business should have just one number like it has just one website address. Never changing, portable, easy to remember, for you, your team and your customers.

Route your calls to suit your business.

Even without a PABX phone system, a 13, 1300 or 1800 number allows you to route calls according to the rules you set. Set them up according to the state the calls come from, the time of day they're made and more. It's your choice.

Choose where to receive your calls.

Choose to receive calls according to your rules: To a landline during the day or maybe to a mobile at night. You promote one number and you decide how and where to receive the calls.

What's the Difference?

What's the Difference?
13 Number EASY TO REMEMBER 6 digit number but has Government charges associated.
1300 Number FLAT RATE for the caller with the business paying a per minute rate.
1800 Number FREE CALLS for the caller with the business paying a per minute rate.

Depending on the originating number you will be charged as follows:

Call Originating Call Terminating Per Minute Rate Connection Fee
Local Landline Landline 8¢ per minute * 0¢ call connection
National Landline Landline 12¢ per minute 5¢ call connection
Mobile Landline 18¢ per minute 5¢ call connection
National Landline Mobile 36¢ per minute 5¢ call connection
Mobile Mobile 38¢ per minute 5¢ call connection

*First 15 minutes FREE for when calling from Local Landline to Local Landline only.

All prices quoted above Inc GST.

Critical information Summary

Things You Should Know

  1. All prices are inclusive of GST.
  2. Total minimum commitment over 12 months is $180.
  3. Early termination fee; if you choose to cancel your service or it is disconnected for any reason within the 12 month contract term you will be charged an early termination fee comprised of your minimum monthly commitment as per your agreement with us multiplied by the months remaining in your contract. 3. Government Levy is applicable to all 6-digit 13 numbers which incur a charge per month as per the Telecommunications (numbering charges) Act 1997, please refer to for further information.
  4. If you are porting your 13, 1300 or 1800 number to us, the porting of your service number will be conducted in accordance with the INMS business rules.
  5. All porting is subject to the terms and conditions of the Agreement, you may port your service number if that service number is declared portable under the porting requirements legislation, administered by the applicable Regulator, and no exemption from such obligation has been granted.
  6. If the service has been cancelled and you request us to reconnect, you are not guaranteed you will receive the same number. If you have acquired a number via an Auction site, you undertake to make sure that the Australian Communications and Media Authority Register, correctly reflects the details of your application. If there is any discrepancy, we may not be able to provide you a service on your auction number.
  7. In using the service, you must comply with any rules imposed by any 3rd party, whose content network or services you access using the service or whose network your data traverses.